Chatbots have the ability to improve user experience on healthcare websites.
My health and theatre worlds didn’t collide until a few years ago. I was completing my student teaching, teaching theatre to high school students. On the first day of Epilepsy Awareness Month, I informed the freshmen that I have epilepsy. The next day, they all showed up wearing purple — the epilepsy awareness color. A few days later, one of the girls told the class that she has diabetes, and then another girl opened up about her severe anxiety disorder. Before I knew it, these students were opening up to each other in ways I hadn’t imagined.
As the students shared their struggles, they took time to educate each other about what it meant from a medical standpoint to have conditions like diabetes. The more they understood the conditions, the more they accepted and supported one another. That was when I truly understood the importance of accurately and compassionately communicating about health.
I went on to get my MS in Health Communication from the Tufts University School of Medicine. As a Web Content Specialist at CareContent, I am hoping to make a difference in the health and well-being of others.
I am also obsessed with true crime shows, Bob's Burgers, jigsaw puzzles, and my beautiful cat, Twyla.
Samantha's Favorite Quote
Of course it is happening inside your head, Harry, but why on earth should that mean that it is not real?
Authored by Samantha
Key Post Highlights > Building a strong digital strategy starts with determining your goals. > Remember to always think about the actions your audiences should
Key Post Highlights > Talking to your key audience is one of the most critical steps in developing a digital marketing strategy. > Content needs
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